Returns & Exchanges

At Paddington Store, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return policy for most items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or log into your account portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the invoice or return form is included inside the box.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked courier service to send the package back to our central distribution center.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.